http://microexplosion.com/2008/06/26/finally-the-social-phone-was-answered-whos-answering-yours/ The official blog of Bill Seaver, a social media marketing consultant and speaker based in Nashville, Tenn. Thu, 20 Nov 2008 14:04:34 +0000 http://wordpress.org/?v=2.5.1 http://microexplosion.com/2008/06/26/finally-the-social-phone-was-answered-whos-answering-yours/#comment-2961 MicroExplosion Media » Blog Archive » How To Make A Customer Happy When You Can’t Resolve the Problem Tue, 16 Sep 2008 18:17:10 +0000 http://microexplosion.com/?p=434#comment-2961 [...] and his email below is a great example of what can happen when a company starts to answer their social phone. I saw a tweet from a pastor who said that we should fix our online ordering system because [...] [...] and his email below is a great example of what can happen when a company starts to answer their social phone. I saw a tweet from a pastor who said that we should fix our online ordering system because [...]

]]> http://microexplosion.com/2008/06/26/finally-the-social-phone-was-answered-whos-answering-yours/#comment-2063 MicroExplosion Media » Blog Archive » The Power of Being Genuinely Sorry Mon, 25 Aug 2008 14:08:33 +0000 http://microexplosion.com/?p=434#comment-2063 [...] talked before about answering your social phone. It’s the idea that you’re paying attention to all the social media channels that may [...] [...] talked before about answering your social phone. It’s the idea that you’re paying attention to all the social media channels that may [...]

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