This will be one of my final posts for 2007 so in keeping with the top 10 lists from the year, here is my own top 10 list. These are the top 10 web tools I have found make my online life and work much better. If you aren’t familiar with some of these I wholeheartedly recommend you check them out…and in case you were wondering, each one is free for use.

1. Gmail - Without a doubt this is my number one web tool. It’s the hub of my online existence.
2. Del.icio.us - I love this site. It’s my primary source for bookmarking websites. My page is at Del.icio.us/fourthbill.
3. Twitter - This is becoming a new favorite. Twitter is a microblogging tool that’s one part messaging system, one part social network, and one part addictive. I’m finding it a great additional outlet to this blog and a new way to discover emerging ideas and connect with new people of similar interests. You can find me at Twitter.com/billseaver.
4. TinyURL - Once I got hooked on Twitter I found this to be an invaluable tool for referencing links and keeping my character count below the maximum.
5. Google Docs - If I ever have to collaborate with people on docs or spreadsheets this is my go-to resource.
6. Google Reader - I’ve only switched over to Google Reader in the last few months. I used to read my feeds with Sage but I’m really liking Google Reader and have made the full conversion.
7. Ping-o-Matic - Every time I write a blog post I ping a number of different services just to let them know it’s out there. Ping-o-Matic makes that possible in mere seconds and that’s why I like it.
8. Feedburner - Feedburner continues to emerge as a necessary tool for me. I use it to track both my feed stats and site visitors but it had me at hello with the blog post email feature that lets readers get these posts via email rather than coming to the blog or subscribing with an RSS feed reader. I think I can personally account for fifteen bloggers using Feedburner for that feature alone.
9. Facebook - Facebook has been my social network of choice most of this year and it’s allowed me to connect with people that MySpace never did. Not sure why, but it did.
10. Picnik - Picnik is still one of my favorite websites. It’s photo editing made easy and was actually integrated with Flickr recently as well. That’s a double dose of goodness.

BONUS: Firefox - None of the above sites would be nearly as enjoyable and useful to me without my browser, Firefox. If you don’t use it, quit using Explorer or Safari and get on the Firefox bus. It really is as good as everyone says. Now go download it.

There are few organizations that shouldn’t be blogging. Yes, I know that last week I said there are five characteristics of organizations that shouldn’t blog, but I firmly believe every organization should do it and then deal with the other issues they have. That being said, Feedburner is a great case in point of why an organization should have a blog:

Over the weekend there was an issue with Google’s Feedcatcher service and it basically messed up everyone’s Feedburner subscription numbers. For bloggers who use Feedburner (like me), it’s a constant gauge to see how how many people have chosen to track what you’re talking about.

Now if you don’t use Feedburner or aren’t a blogger you may be thinking this is no big deal. The fact of the matter is, however, that tracking RSS feeds is one of the only reasons Feedburner exists, so when it can’t track feeds their main service isn’t working right and all the people who expect it to give them timely and accurate stats are going to see something vastly different. That’s a big deal to many bloggers because they (and I’ll include myself here) want accurate stats at all times. In this case it wasn’t even Feedburner’s fault, yet it still was their company who would be getting all the questions so they recognized the issue and wrote a blog post about it Sunday morning as a means to communicate to people what the problem was.

This was a win for Feedburner because they showed they’re attentive to people’s needs and proactive in giving information. The blog was simply the most logical place to get the message out. If your organization doesn’t have a blog yet, how would you have responded? Would you have been able to proactively communicate the issue on a Sunday morning just as easy as any day of the week? Feedburner did.

In my daily work I have a chance to interact with a lot of graphic designers. Our company has three designers on staff…two for print design and one for web design. Add to that a full arsenal of freelance print, web, and video design specialists along with an occasional art director and I’ve got a world of creativity around me on a regular basis.

I don’t know if I’m simply more aware of good design (and bad design too) now more than ever or if it’s just becoming so pervasive (it’s probably both or these) but design for everything these days is HUGE! Look at how important design is to so many of the products we have. Every coffee company in the world has adopted the Starbucks style of coffee packaging. It was a design that’s come to symbolize high quality coffee and now even the old school coffee companies like Folgers are on board with this…they call it their gourmet coffee. Here’s another example…look at Apple computers, they’re a combination of both good form (visual design) and function (ease of use).

This trend toward high quality design is inherent in many things web 2.0. Yes, there are certainly some exceptions like MySpace, but for many sites it seems clear there is specific attention given toward and open, intuitive design. That design is often combined with a plain-talking, straight-forward tone. There are four things I’m seeing regularly in many of these sites:

• An attention to the use of white space - The attention to using white space is most noticeable at Google, but I’m seeing it all the time like at eBible and myChurch. One great thing about a lot of white space is that it leaves little room for doubt as to what is most important on your site…and that’s a good thing.
• Predominant graphics - Many of the good web 2.0 sites focus on showing a few predominant images rather than multiple (and often smaller) images. Compare Flickr to Kodak to get the idea. Again, the focus is on directing people down a very specific road rather than the “shock and awe” approach where you overwhelm them with information or options.
• Straight-forward information - The straight-forward information an approach that communicates “mean what you say, say what you mean” kind of attitude. It is also a non-corporate approach…which is also fitting for most web 2.0 organizations. I love the way FeedBurner uses this tone on their site.
• Simplicity - It’s all about ease of use and accessibility. If the person can quickly find what they’re looking for then the site is sufficiently simple.

The distinctions are becoming so stark that the very design of any organization’s website communicates a lot about it. Does your site say you’re accessible and personable or rigid and corporate? Does it communicate with clarity or confusion? Does it show that you’re clunky or nimble?

With the trend on an every growing importance on good design, it would be worth a little extra consideration toward your next project..particularly if that next project is a website. It will say more about you than you can anticipate…so will that be a good thing or a bad thing?