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Tag Archives: YouTube

Your Social Media Plans Must Include Customer Service Reps.

I was challenged recently to think about customer service representatives as part of an organization’s social media response and tracking team. I had never thought of using customer service reps to keep tabs on blogs, Google Alerts, and any other … Continue reading

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Five Signs I Know I’ve Had Too Much Online Video

A few weeks ago comScore came out with some new online video stats that said: U.S. Internet users viewed 11.5 billion online videos during March, 2008, representing a 13% gain from February, 2008 and a 64% gain from March, 2007. … Continue reading

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Prediction: Recession Is Good For New Media Marketing

There’s lots of news today about a possible recession. The Federal Reserve made the biggest rate cut in 24 years today to head a recession off at the pass but the stock market isn’t really responding well so far. While … Continue reading

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Web 2.0 beats traditional advertising methods…and Google Trends proves it!

I spent some time on Google Trends today as I was thinking about web 2.0 tools for marketing compared to traditional marketing methods. You may recall I consider traditional promotion strategies the big fish of marketing (and I advocate going … Continue reading

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